Contact Us

Contact Us

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How to Contact us

We offer a number of ways that you can contact us;

Ticket

We offer a full ticketing system which is linked to your email address. This allows us to track your question or issue from beginning to end ensuring a fast response.

We aim to have all tickets receive an initial response within within 1 (one) hour of it being opened and a resolution within 2 hours. On a monthly basis we will publish a report on our ticket response ratings.

If you haven't got an account with us you can contact us via https://secure.ezee.co.uk/contact.php

If you have an account with us you can view your tickets and submit a new one via
https://secure.ezee.co.uk/supporttickets.php

Phone

We are currently experiencing a high level of calls, please leave a message including your landline number and we will return your call
You can also contact us by phone during office hours on 0207 193 2641

Skype

You can use Skype to contact us using our Skype name ezeeinternet
Please note we only accept voice calls. Instant messages and video calls are not accepted.